Archive for December 2015
Poirier Named New Church Mutual CEO
Wisconsin-based Church Mutual Insurance Company, a provider of insurance services to religious organizations and schools in all 50 states, announced the planned succession of the company’s senior executive leadership. Michael E. Ravn, chief executive officer, will retire effective January 8, … Source: Claims Journal
Read MoreWorkplaces Review Emergency Plans After California Shootings
The terror attack at a social services facility in California has become a sobering reminder to companies of how vulnerable workplaces can be when employees are confronted with active shooters. Since a gun-wielding husband-and-wife team killed 14 and wounded 21 … Source: Claims Journal
Read MoreSmall, Medium Businesses Fear Loss of Customer Data, Reputational Damage From Cyber Attack
Small and medium-sized enterprises (SMEs) around the world are making greater use of the internet and are therefore becoming more exposed to potential cyber risks threats. Zurich’s survey reveals: SMEs’ greatest fear is loss of customer data and damage to … Source: Claims Journal
Read MoreClimate Researchers Use Whaling Logbooks From 1800s to Better Understand Weather
Maritime historians, climate scientists and ordinary citizens are coming together on a project to study the logbooks of 19th-century whaling ships to better understand modern-day climate change and Arctic weather patterns. Whaling ships kept meticulous daily logbooks of weather conditions … Source: Claims Journal
Read MoreGoing on the Offensive in Defending Bad Faith Claims
Effectively Limiting and Eliminating Bad Faith Claims by Leveraging Offensive, Aggressive Written Discovery Insurance bad faith claims are one of the most contentious and hardest fought types of lawsuits in all of civil litigation. In particular, a great deal of … Source: Claims Journal
Read MoreResearchers Develop New Framework for Measuring Distracted Driving
Past human factors/ergonomics studies have shown that some in-vehicle technologies intended to help with driving tasks are actually competing for drivers’ attention and undermining driving safety. Human factors/ergonomics studies over the past 10-plus years have examined a variety of distractors. … Source: Claims Journal
Read MoreCrawford Global Technical Services Adds Seasoned Claims Adjuster Christensen to Los Angeles Team
Crawford & Company, a global independent provider of claims management solutions, named Steve Christensen executive general adjuster for Crawford GTS. A 28-year industry veteran, Christensen will manage claims out of Crawford’s Los Angeles office. Christensen’s technical expertise spans several areas … Source: Claims Journal
Read MoreOmnichannel Consistency Can Boost Customer Satisfaction During the Claims Process
TeleTech Holdings, Inc., a provider of customer experience, engagement and growth solutions, has published research on what matters most to customers when they file a property/casualty insurance claim. The research is based on results from the 2015 TeleTech P&C Customer … Source: Claims Journal
Read MoreEgypt Says Terrorism Not to Blame for Russian Jet Crash
Egypt said Monday it has not yet found any sign of terrorism in the deadly Oct. 31 crash of a Russian passenger jet in the Sinai desert, a preliminary finding that conflicts with Russian, U.S. and British statements that they … Source: Claims Journal
Read MoreResearchers Fight Foodborne Illness With Bacteria
Foodborne illnesses pose a serious health concern for consumers and a potentially devastating risk to the companies associated with outbreaks. Texas ice cream maker Blue Bell Creameries reportedly laid off 37 percent of its workforce earlier this year after a … Source: Claims Journal
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