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Archive for September 2024

Using AI to Provide a More Human Claims Experience

The robots are coming—and in some cases, they’re here. Advancements in generative artificial intelligence are enhancing claims processes in many ways, from improving First Notices of Loss (FNOLs) to analyzing videos and images to assessing damage quickly. With all of … Source: Claims Journal

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Johnson & Johnson Adds $1.1B to Proposed Talc Settlement

Johnson & Johnson plans to pay an additional $1.1 billion to resolve tens of thousands of legal actions alleging its baby powder and other talc products caused cancer, two people familiar with the matter said. The increase would boost the … Source: Claims Journal

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SEC’s WhatsApp Probe Expands as Moody’s, S&P Hit With Fines

Moody’s Corp., S&P Global Inc. and Fitch Ratings Inc. will pay a combined $48 million over allegations that the credit-rating companies failed to keep proper electronic communications — the latest fallout from US regulators’ so-called WhatsApp investigations. The Securities and … Source: Claims Journal

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