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JD Power: Customers Not Happy With Carrier Property Claims Service

Higher premiums and longer wait times make property owners less satisfied with their insurers. These not-very-surprising results from J.D. Power’s 2025 U.S. Property Claims Satisfaction Study align with today’s climate of increasingly longer claim cycle times and higher costs for … Source: Claims Journal

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CRU Group Expands Leadership With Sutton VP in Southwest

CRU Group named Catherine Sutton vice president for the U.S. Southwest Region. Sutton has an education in engineering and experience in insurance adjusting, forensic engineering and account management. Based in Austin, Texas, Sutton will report to Senior Vice President of … Source: Claims Journal

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