The terror attack at a social services facility in California has become a sobering reminder to companies of how vulnerable workplaces can be when employees are confronted with active shooters. Since a gun-wielding husband-and-wife team killed 14 and wounded 21 … Source: Claims Journal

Small and medium-sized enterprises (SMEs) around the world are making greater use of the internet and are therefore becoming more exposed to potential cyber risks threats. Zurich’s survey reveals: SMEs’ greatest fear is loss of customer data and damage to … Source: Claims Journal

Maritime historians, climate scientists and ordinary citizens are coming together on a project to study the logbooks of 19th-century whaling ships to better understand modern-day climate change and Arctic weather patterns. Whaling ships kept meticulous daily logbooks of weather conditions … Source: Claims Journal

Effectively Limiting and Eliminating Bad Faith Claims by Leveraging Offensive, Aggressive Written Discovery Insurance bad faith claims are one of the most contentious and hardest fought types of lawsuits in all of civil litigation. In particular, a great deal of … Source: Claims Journal

Past human factors/ergonomics studies have shown that some in-vehicle technologies intended to help with driving tasks are actually competing for drivers’ attention and undermining driving safety. Human factors/ergonomics studies over the past 10-plus years have examined a variety of distractors. … Source: Claims Journal

Crawford & Company, a global independent provider of claims management solutions,  named Steve Christensen executive general adjuster for Crawford GTS. A 28-year industry veteran, Christensen will manage claims out of Crawford’s Los Angeles office. Christensen’s technical expertise spans several areas … Source: Claims Journal

TeleTech Holdings, Inc.,  a provider of customer experience, engagement and growth solutions, has published research on what matters most to customers when they file a property/casualty insurance claim. The research is based on results from the 2015 TeleTech P&C Customer … Source: Claims Journal

Egypt said Monday it has not yet found any sign of terrorism in the deadly Oct. 31 crash of a Russian passenger jet in the Sinai desert, a preliminary finding that conflicts with Russian, U.S. and British statements that they … Source: Claims Journal

Foodborne illnesses pose a serious health concern for consumers and a potentially devastating risk to the companies associated with outbreaks. Texas ice cream maker Blue Bell Creameries reportedly laid off 37 percent of its workforce earlier this year after a … Source: Claims Journal

On the count of three, a scrum of Washington sixth graders flung themselves in the air, landing with a thud that vibrated the ground under their feet. Nearby, their classmates huddled around a computer, watching jagged tracings scroll across the … Source: Claims Journal